We're here to help with questions about your orders, products, delivery, returns, refunds, warranty, or anything else related to your ShopStrands purchase.
Customer Support
Email: info@shopstrands.com
Phone: +44 (733) 704-9030
Store & Collection Address
ZAKY LOGISTICS LTD
Unit 11 Lewis House
3 School Road
London, NW10 6TD
United Kingdom
Opening Hours
Our customer support team is available daily from 9:00 AM to 6:00 PM.
This is also our self-collection and return address. If you are collecting an order, please wait for confirmation that your order is ready before visiting.
Get in Touch
For faster assistance with an existing order, please include your order number and a brief description of your enquiry when contacting us.
We aim to assist you as quickly as possible during our customer support hours.